Returns Policy

We want you to be completely satisfied with your purchase from FLORIDA BABY.

  1. Eligibility for Returns:
  • Items must be returned within 14 days of the delivery date.
  • The item must be in its original condition, unworn, unwashed, and with all tags and labels attached.
  1. Inspection and Processing:
  • Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
  • If the item is approved, we will process your refund or exchange within 10 business days.
  • Refunds will be issued to the original payment method used during checkout.
  1. Refunds:
  • Refunds will include the purchase price of the item and any applicable taxes.
  • A shipping fee will be deducted, except in cases where we shipped an incorrect or defective item.
  1. Exchanges:
  • If you wish to exchange an item for a different size or color, please indicate this in your return request.
  • Exchanges are subject to availability. If the requested item is not available, we will process a refund instead.
  1. Damaged or Incorrect Items:
  • If you receive a damaged or incorrect item, please contact our customer support within 7 days of receiving the order.

Please note that our Returns Policy is subject to change, and we encourage you to review it periodically. If you have any questions or need assistance, feel free to reach out to us.

 

Thank you for shopping with us!

The FLORIDA BABY Team